About CaseTrak
Northwood & Associates formed a strategic alliance with MJM Inc., a U.S.-based investigative firm to launch a new web-based techonology platform in Canada - "CaseTrak."

Improved Work Flows
CaseTrak delivers outstanding benefits to claims officers and senior management through a secure web-portal. Clients can gain access 24/7 to monitor status of their investigations, view reports, video, photographs, etc. CaseTrak also provides a suite of case management reports to monitor the client's return on investments. CaseTrak not only delivers key components of an investigation, but also improves productivity and increased intelligence across the investigative process.

About Viper 21
MJM's proprietary Client Management System, Viper 21, allows us to automate internal and external processes. Viper 21 provides us with quick and easy access to every element of the investigation, whether open or closed, and allows them to deliver electronic updates on all cases direct to the client. 

The other strategic advantage for our clients is the management reports which are extrapolated from our data showing a real return on investment across the investigative process. No other program delivers the information provided in a manner which clearly defines real cost savings measured against expenditure and claims exposure. 

Without a doubt, our speed, quality and service consistently reduce operating costs for our clients.

Click here for a Fact Sheet on CaseTrak